Is the item not quite what you had hoped for? That is a shame but it happens. Register your return by sending an e-mail to firstname.lastname@example.org your name, order number, product and the reason for return. You can then return the product, at your own expense, to the postal address below in Rotterdam. We must have received the return within 14 calendar days. After we have received the product, we will refund the purchase amount to your account number within 7 days.
3047 AS Rotterdam
NOTE: When registering your return, do not forget to mention your order number, product and reason for return. Do not forget to include your delivery note when you return.
If everything has been settled, you will receive an action code from #TANLIFE worth € 3.95 to cover the shipping costs for your next order.
If we have received your return, we will send you a credit note by mail. You can then expect the money on your account within 7 days. .
– If the product is worn or damaged we can not take it back
– The costs of return shipment are for the sender
– If we have received your return, we will refund the money to your account within 7 days.